Frequently Asked Questions
Everything you need to know about your Rheal shopping experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team.
Are your materials sustainably sourced?
At Rheal, we prioritize ethical manufacturing and use organic or recycled fabrics whenever possible to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.